プライバシーポリシー

Privacy Policy

Last updated: February 16, 2026

Notice for Residents of Japan: This policy is written in English as our primary language. For your convenience, specific information regarding the protection of personal information in Japan is provided in both English and Japanese in the [For Residents of Japan] section below. 日本居住者の皆さまへ： 本ポリシーは英語を正文としておりますが、日本国内のお客様に関連する重要な補足事項については、下部の [For Residents of Japan / 日本居住者の皆さまへ] セクションに日英併記で記載しております。

SMOKE operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SMOKE is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. For the purpose of applicable data protection laws (including the GDPR in Europe and the Act on the Protection of Personal Information in Japan), we are the data controller of your personal information.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Payment card information, transaction details, and payment confirmation (processed securely via Shopify).

  • Account information: Username, password, security questions, and preferences.

  • Transaction information: Items viewed, cart activity, wishlist, purchases, returns, and past transactions.

  • Device and Usage information: IP address, browser type, device identifiers, and interaction with the Services.

How We Use Your Personal Information

We use your information for the following legitimate purposes:

  • Providing the Services: Processing payments, fulfilling orders, and managing your account.

  • Marketing: Sending promotional communications (where you have consented) and personalized advertising.

  • Security and Fraud Prevention: Authenticating accounts and protecting against malicious activity.

  • Communication: Responding to customer support inquiries and maintaining our relationship.

  • Legal Compliance: Complying with applicable laws, including tax and consumer protection regulations.

How We Disclose Personal Information

We may disclose your personal information to:

  • Shopify and Service Providers: For payment processing, analytics, shipping, and data storage.

  • Marketing Partners: To provide targeted advertisements (subject to your opt-out rights).

  • Legal Authorities: When required by valid legal process or to protect our rights.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit will be transmitted to and shared with Shopify and may be stored in countries other than where you reside (such as the United States). To learn more, please visit the Shopify Consumer Privacy Policy.

[ADDITION] For Residents of Japan / 日本居住者の皆さまへ In accordance with the Act on the Protection of Personal Information (APPI), SMOKE provides the following additional information: 日本の個人情報保護法に基づき、以下の事項を公表いたします。

  • Purpose of Use / 利用目的: As described in the "How We Use Your Personal Information" section above. 上記「How We Use Your Personal Information」に記載の通り。

  • Security Measures / 安全管理措置: We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or leakage, utilizing Shopify’s secure infrastructure. Shopifyのセキュアなインフラを活用し、不正アクセスや漏洩を防止するための適切な措置を講じています。

  • Contact for Disclosure Requests / 開示等の請求窓口: Please contact us at the email address below for any requests regarding disclosure, correction, or deletion of your personal data. 保有個人データの開示、訂正、削除等のご請求は、ホームページのお問い合わせフォーム、もしくは以下のメールアドレスまでお問い合わせください。

Your Rights and Choices

Depending on where you live (EU, UK, USA, Japan, etc.), you may have the following rights:

  • Right to Access/Know: Request a copy of the information we hold about you.

  • Right to Delete: Request that we delete your personal information.

  • Right to Correct: Request that we fix inaccurate information.

  • Right to Opt-Out: Opt out of targeted advertising or promotional emails.

International Transfers

As an international boutique based in Japan, we may transfer, store, and process your personal information outside the country you live in. When we transfer data out of the EEA or UK, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.

Security and Retention

We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, or resolve disputes. While we strive to protect your data, please be aware that no transmission over the internet is 100% secure.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revisions.

Contact / お問い合わせ

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us primarily through our [Contact Form]. 当店のプライバシー慣行や本ポリシーに関するご質問、または権利の行使をご希望の場合は、原則としてサイト内の**「お問い合わせフォーム」**よりご連絡ください。

Alternatively, you may contact us at: または、以下の連絡先までお問い合わせいただけます。 SMOKE 5-4 Shimogamo Nishihonmachi, Sakyo-ku, Kyoto 606-0826, Japan （〒606-0826 京都市左京区下鴨西本町5-4） Email: info [at] smoke-kyoto.com (Please replace "[at]" with "@" when sending an email to prevent spam.) （スパム対策のため、送信の際は [at] を @ に置き換えてください。）